Help center
Documentation, guides, and answers for SkyCanvass.
Building codes
How code citations work, jurisdictions, amendments, and citation packets.
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Storm reports
NOAA and NEXRAD coverage, hail size interpretation, and source-record packets.
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Photo packets
Mobile capture, annotations, cover sheets, and export bundles.
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Calculators
Material and Xactimate cheat sheets — drip edge, ridge cap, IWS, valley metal.
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Account and billing
Plans, metered reports, team seats, API keys, and invoices.
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Troubleshooting
Map not loading, address not found, and PDF render errors.
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Roof measurement
Roof packet accuracy, LiDAR-derived geometry, and parity expectations.
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API reference
OpenAPI spec, authentication, rate limits, and webhook events.
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Still stuck? Contact support or browse data methodology.